• This baby was just shown our full tech support capabilities.
    It’s that good.

  • Save time with multiple self-service options and experience an increase in having time for things you actually want to do.

  • Now your business has IT support just like the big guys.
    High five!

  • These are employees being productive.
    We sell this.

  • The look on our customers' faces when they see our company-wide tech support solutions.

What is SmartDesk Solution?

SmartDesk Solution is your cost-effective, all-inclusive turn-key service desk!

SmartDesk Solution is geared towards businesses with 1,500+ or more users and will save you an average of 39% in 3 years from day zero. Additionally, you will save 64% versus standing up and maintaining an in-house service desk.

SmartDesk Solution uses Actionable Analytics to provide Continual Service Improvement for your business. It empowers your users with a choice of low-cost contact methods and self-service options to help reduce your costs and the need to contact the service desk. SmartDesk provides 24/7 support to get your IT team and users back to work more quickly, easily, and affordably.

 

  
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Save Money

With SmartDesk Solution you can save your business 39%+ in three years.

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Reduce Contacts

Reduce your employees' need to contact the service desk with our embedded Actionable Analytics.

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24/7 Access

With SmartDesk Solution, 3 am tech problems will not stop your team's ability to meet a critical deadline.

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1,500+ Users

Comprehensive, cost-effective and easy-to-use standard service desk solution for 1,500 or more users.

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Enterprise-level support at a fraction of the price.

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News from SmartDesk

CompuCom Launches SmartDesk Solution for Mid-Market Businesses

Service provides turn-key, on-demand technical support with advanced data analytics and mobility CHARLOTTE, NC – MARCH 9, 2017 – CompuCom Systems, Inc. (“CompuCom®”) today launched SmartDesk...

Service Desk Support: Your IT Department has Better Things to Do

IT teams of today are often overwhelmed with the volume of responsibilities on their plate: constant rollouts, keeping up with end users and improving the customer experience, all while protecting...

Self-Service Password Reset: Why Your Organization Needs It

Access denied. Incorrect password and username combination. Please call your service desk provider to reset your password. Look familiar? We’ve all been there, and it’s a pain! More and more...

Multiple Time-saving Benefits of Live Chat

In today’s world, things move quickly and people are juggling numerous tasks on an increasingly tightened timeline and budget. To support the demand for heightened efficiency, more and more companies...

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It’s and you said you would find a way to save money without compromising your company's tech support.

It's time to put North America's largest employee-based technical support team to work for you!

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